> our new 708 main street store is now open
spencer interiors inc. - our new store is now open
After 7 years at our original location, we have relocated our furniture store to a brand new space in the Ginger Building at 708 Main Street in Chinatown. With 80 feet of exposed storefront, and a stunning interior design by AA Robins Architect, we are looking forward to being a visible part of the community as we continue to provide our local and international clients with the best in modern furniture and lighting.
Spencer Interiors Inc.
708 Main Street, Vancouver BC Canada V6A 2V7
tel: 604 736-1378
regular store hours:
monday - saturday: 11:00 am - 5:30 pm
sundays: closed
statutory holidays: closed New Years Day, Good Friday, Victoria Day, Canada Day, British Columbia Day, Labour Day, Thanksgiving Day, Remembrance Day, Christmas Day.
2011 holiday hours
° Christmas Day Dec 25th - Wednesday Dec 28th: closed
° Thursday Dec 29th, Friday Dec 30th, Saturday Dec 31st: 11:00 am - 5:00 pm
° Sunday Jan 1st, New Year’s Day: closed
° Monday Jan 2nd: closed
the extremely rare and endangered species known as the "vancouver parking meter" has been spotted in front of our store
The rare and endangered Vancouver parking meter has found an accommodating habitat in front of our store. We are pleased to report that despite the threat posed to this species by the aggressive and invasive habitat competitor know as the Vancouver bike lane, parking meters have been proliferating directly in front of our store, and spreading to the area across the street, and also to adjacent areas such as Union Street. This species is car friendly and subsists on a diet of loose change and credit cards. It loves to be fed.
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> contacts
> stephen spencer
sales, contract sales, buying, merchandising, accounting
can communicate in: english
stephen@spencerinteriors.ca
> ichi chen
sales, shipping / deliveries
can communicate in: english, mandarin
ichi@spencerinteriors.ca
> subscribe to our mailing list
click here to subscribe to our mailing list and receive special offers and advance
notice of sales and other events.
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> payment
accepted credit cards
We accept VISA, AMERICAN EXPRESS, AND MASTERCARD.
(click here to download a credit card authorization form)
redeem your aeroplan points with american express® gift cards at spencer interiors
Redeem your Aeroplan points for prepaid AMERICAN EXPRESS® GIFT CARDS and use as you would a credit card. To learn more and to redeem your Aeroplan points visit: www.aeroplan.com
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> spencer interiors web site
online shopping resource
We are a luxury store, and we strive to match the quality of our clients' purchasing experience with the quality of the furniture and lighting that we represent. As part of this goal, we have designed our web site to provide clients with as much relevant information as possible, but we are not a "point and click" online store. We encourage potential clients to browse our web site, and to contact us in person for more in depth product information. Our sales associates work with our products every day, and we regularly visit client's homes for interior design consultations, so we have the knowledge necessary to make your purchasing experience as effortless as possible.
*all prices are listed and processed in CANADIAN dollars. For US dollar and foreign exchange rates, please check with your credit card provider.
follow us on twitter
for up to date information on new products, web updates, and special sale opportunities, follow us on twitter.com: www.twitter.com/spencerinterior
*Please note that due to the volume of e-mail and phone requests we receive, the minimum purchase amount for shipping in-stock items or custom orders to out of town or international destinations is $5,000.00.
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> shipping information
You can count on our reliability and worldwide experience to make the process of furnishing your new home as effortless as possible. Our clients include luxury hotels in New York, Boston, Atlanta and the Caribbean, and discerning clients all over the world, including Atlanta, Baltimore, Barrington Hills, Boston, Calgary, Carmel, Chestnut Hill, Coral Gables, Charleston, Chicago, Dallas, Halifax, the Hamptons, Houston, Honolulu, Los Angeles, La Quinta, Las Vegas, Montreal, Miami, New York, Philadlephia, Saint Paul, Saint Petersburg, San Francisco, Seattle, Sherborn, Toronto, Vancouver, Winnipeg, Washington DC, Woodstock, Chile, Costa Rica, Cyprus, the Dominican Republic, Dubai, Grand Cayman, Greece, Hong Kong, Korea, Mexico, and Qatar. We are proficient at organizing large complex container shipments and ensuring that your goods are properly packaged, handled, and shipped so that they arrive in perfect condition.
shipping in-stock items from our warehouse in Vancouver | shipping charges apply for shipping in-stock items from our warehouse in Vancouver
In stock items which are in the manufacturer's original packaging in our warehouse, can be delivered locally, or shipped anywhere for an additional charge, but shipping rates for in stock items are most cost effective when shipped within CANADA, and the CONTINENTAL US. Some items may require special packaging or crating in wood for which there will be an additional charge. To obtain a shipping quote on in-stock items, please e-mail us with your full delivery address including postal code.
shipping custom orders directly from Europe | custom orders over $5,000 which ship directly from Europe to Canada and the Continental US ship for free
Custom orders can be shipped directly from EUROPE to points in CANADA, the US, and most other parts of the world. Standard delivery time for goods of Italian origin is 16-20 weeks.
For deliveries to the US and Europe which ship directly from the manufacturer, we use an inside "white glove" delivery service which includes unpacking, and removal of packaging materials. We do not use a "curbside" delivery service. Fragile items may need to be crated in wood for extra protection for which there will be an additional charge. We offer free shipping on custom orders over $5,000.00 shipped from Europe directly to Canada or the Continental US.
free shipping to Canada on custom orders of $5,000 or more
We offer FREE SHIPPING, CUSTOMS CLEARANCE, and DELIVERY on custom orders of $5,000.00 or more shipped directly from our manufacturers in EUROPE to major urban centers in Canada. As some areas may fall outside of our delivery zone, please check with us first.
free shipping to the Continental US on custom orders of $5,000 or more
We offer FREE SHIPPING, CUSTOMS CLEARANCE, and WHITE GLOVE DELIVERY on custom orders of $5,000.00 or more shipped directly from our manufacturers in EUROPE to anywhere in the continental UNITED STATES.
free shipping to L.A. for Hawaiian bound freight on custom orders of $5,000 or more
For shipping to HAWAII: we offer FREE SHIPPING to your point of departure in Seattle or Los Angeles, on custom orders of $5,000.00 or more shipped directly from our manufacturers in EUROPE.
free shipping to your US point of departure for Caribbean bound freight on custom orders of $5,000 or more
For shipping to the CARIBBEAN: we offer FREE SHIPPING to your point of departure in Miami or Fort Lauderdale on custom orders of $5,000.00 or more shipped directly from our manufacturers in EUROPE.
free shipping to your US point of departure for Mexican bound freight on custom orders of $5,000 or more
For shipping to MEXICO: we offer FREE SHIPPING to Laredo or your preferred point of departure in the US on custom orders of $5,000.00 or more shipped directly from our manufacturers in EUROPE.
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> statement of principles
our mission
We strive to match the quality of our clients' purchasing experience with the quality of the furniture and lighting that we represent.
transparent pricing policy
Accessible and consistent pricing is a basic and necessary part of making an intelligent purchasing decision. We try to post prices online for items that we stock, or items that we believe are of interest to our clients.
transparent product information
We believe in transparent product information and that clients are entitled to know where a product is made, and who made it. As an exclusive provider of authentic European luxury brands, we fully disclose our product's brands, country of origin, model numbers, fabric grades, and finishes.
honesty, integrity, and respect
We strive to guide our clients through the purchasing process in an atmosphere of respect, while being completely honest and forthright, and in turn we expect the same from our clients. We do our best to communicate clearly and effectively and to address concerns in a timely and efficient manner.
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> store policies
sale items
> all "on sale" items are final sales
returns
> goods which are defective may be returned for replacement, store credit or exchange within 14 days of purchase. Refunds will be issued in the event we are unable to replace the goods within a reasonable period of time.
> only goods which are purchased "on approval" may be returned for a full refund if accompanied by the original "sale on approval" receipt and in original condition and in original packaging within 3 days of the purchase. "On approval" sales are at the discretion of the store and must be clearly specified in advance.
delivery and pick-up
> balance is due before delivery or pick-up.
> to arrange a local delivery we require 2 days advance notice.
> to arrange your own pick-up at the store, we require:
- 2 days advance notice
- the name of your moving company or contact person
- a 2 hour window for pick-up
> if your moving company does not make arrangements for a pick-up in advance, they will be turned away.
> clients or external movers are not permitted to handle goods inside the store.
> external movers are required to inspect goods and exterior packaging and sign a receipt when picking up goods, we cannot be responsible for any damage after goods have left the store.
custom ordering terms and conditions
> custom orders require a 50% deposit which is non refundable
> balance is due before delivery
> custom orders are not returnable
> fabric swatches and materials are for reference only, actual colors and finishes may vary slightly
> standard lead time for delivery of custom orders from Italy is 16 weeks, this timeframe is a good faith estimate which may change and does not include August shutdown (+ 4 weeks), or Christmas holidays (+ 2 weeks)
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